Complaints and returns

For complaints or returns, please contact:

Email: obchod@atgreen.cz

Please include in the email:

1. Order number
2. Product code
3. Description of the bug or other problem
4. Write complaints or returns in the subject line of the email

 

Tel.: +420 727 898 513  ( Monday - Friday from 9:00 a.m. to 1:45 p.m. )

You can also contact us via WhatsApp: +420 727 898 513

 

Do not send the goods arbitrarily, first contact the email address provided with a complaint (if you send the goods arbitrarily, we will only reimburse 39 CZK for the postage).

Please do not send the goods on delivery - they will not be accepted

Return address:
AT Green
Chocenice 32 Břežany I
28002 Kolín